Delivery Information

Dispatch Times

We'll dispatch all orders received by 3.00pm (GMT) the same day. This applies from Monday to Friday only. Any order received after that time will be dispatched the next working day. Please note, we do not dispatch on weekends or bank holidays.

UK Royal Mail Delivery

This delivery method is recommended for non urgent orders. Delivery time for this method is 1 to 4 days on average. We use Royal Mail 48 hour tracked service. The parcel is tracked through the postal network from door to door. If no one is in to receive the package, it can be collected from your local Royal Mail office which will be identified on a card your postman will post though your door, or, if you prefer, you can re-arrange delivery by calling the telephone number on the card.

UK Next Working Day Delivery

This delivery method is recommended if your order is urgent. Delivery is guaranteed during the next working day after dispatch. We use DPD Local or Royal Mail Special Delivery, depending upon your service selection at the checkout. Both of these delivery services are fully tracked and traceable. If you need a tracking number please contact us. Please note, Saturday is not considered a working day. A Saturday Special Delivery option is also available at the checkout.

DPD Local

A signature will be required and if no one is in to receive and sign for the package, you will receive a card from the driver with all the information you'll need. You will also receive a one hour delivery time slot via email (if you have provided an email address to us when placing the order), meaning you will not have to wait in all day for your parcel. Please note, Saturday is not considered a working day by DPD Local.

Special Delivery

A signature will be required and if no one is in to receive the package, it can be collected from your local Royal Mail office which will be identified on a card your postman will post though your door, or, if you prefer, you can re-arrange delivery by calling the telephone number on the card. A Saturday Special Delivery option is also available.

International Delivery

We offer international shipping by 'International Signed For' or 'Air Sure' (whichever is applicable to the destination country). This is a priority service from Royal Mail. The final delivery to the customer will be made by your country's national postage service. Generally this takes around 4 to 5 days. This cost of delivery is based upon the weight of the order and is generated dynamically by the checkout process.

Further Information

Should you have any questions or require further information regarding any of the delivery options, please contact us.