Delivery Information

Dispatch Times

We dispatch all orders received by 3pm on the same day. This applies from Monday to Friday only. Any order received after that time will be dispatched on the next working day. Please note: We do not dispatch on weekends or bank holidays.

Royal Mail Tracked 48

This delivery method is recommended for non urgent orders. Delivery time for this method is 2 days on average. The parcel is tracked through the postal network from door to door. If no one is in to receive the package, it can be collected from your local Royal Mail office which will be identified on a card your postman will post though your door, or if you prefer, you can re-arrange delivery by calling the telephone number on the card.

Royal Mail Tracked 24

This delivery method is recommended for more urgent orders. Delivery time for this method is 1 day on average. The parcel is tracked through the postal network from door to door. A signature will be required and if no one is in to receive the package, it can be collected from your local Royal Mail office which will be identified on a card your postman will post though your door, or if you prefer, you can re-arrange delivery by calling the telephone number on the card.

DPD Local Delivery

This delivery method is recommended if your order is urgent. Delivery is guaranteed during the next working day after dispatch. A signature will be required and if no one is in to receive and sign for the package you will receive a card from the driver with all the information that you need. You will also receive a one hour delivery time slot via email (if you have provided an email address to us when placing the order), meaning you will not have to wait in all day for your parcel. Please note: Saturday is not considered a working day by DPD Local.

Special Delivery

This delivery method is recommended if your order is urgent. A signature will be required and if no one is in to receive the package, it can be collected from your local Royal Mail office which will be identified on a card your postman will post though your door, or if you prefer, you can re-arrange delivery by calling the telephone number on the card. A Saturday Special Delivery option is also available.

Further Information

Should you have any questions or require further information regarding any of the delivery options, please contact us.