Contact Us

We would love to hear from you, we are here to help and that's why we display a contact link at the top of our site. So, if it's a query about a product, an order update or a business trade enquiry, please get in touch using the contact details provided below.

Our opening hours are 9 am to 5 pm Monday to Friday.

Our Office Address
Torch Direct Limited. Nunn Brook Road, The County Estate
Huthwaite, Sutton in Ashfield. Nottinghamshire.
NG17 2HU. United Kingdom.

Telephone: 01623 858990


Company Number: 08737876 (Registered in England)
VAT Number: GB 894 8224 78

Covid-19 Information

Amid the current Coronavirus (COVID-19) pandemic, we wanted to advise our customers that Torch Direct are taking extra measures to keep our warehouse staff safe and continue to operate while we are able to do so.

Orders can still be placed on the website and over the phone as normal, and we are processing orders within our usual time frame. The phones lines remain open and emails are still being replied to during business hours of 9 am - 5 pm, Monday to Friday.

The government guidelines are being followed and closely monitored, and should our operations be impacted the website will be updated accordingly.

We hope you are all staying safe and healthy during this time, and we send our well wishes to anyone that has been affected.